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Gym & Juice LLP

Gym & Juice 64 Oldham Street, Manchester, UK, M4 1LE

hello@gymandjuiceuk.com

Registered LLP OC398934

Refund / Cancellation Policy

Services

• Private Training

o If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.

o Any sessions missed with less than 24 hours notification are forfeited.
o If you have not already paid for the session, your account/card will be charged for the full amount of the session. o If no card/account information is present, no further sessions will be conducted until the outstanding payment is

received.

 Additionally, reserved time slots may be lost if payment is not made in a timely manner.

• Registered Programs

o Pre-paid classes are refundable
o If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case

basis by our administration), we can offer you a refund if you notify us prior to your session start date. However we do charge a 30% cancellation fee. This cancellation fee may be avoided if you opt for a service credit instead of a refund.

 NOTES: Service credits are valid for 30 days only!

o If we are notified after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation.

 There is no cash refund.
 There is no refund for merely changing your mind!
 We are here to get you results and these results cannot be achieved if you fail to attend the program!  This is not negotiable.

• Individual Classes

o If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different group. However, this cannot be guaranteed.

o Any classes missed without 24 hours notification are forfeited.

o If you have not already paid for the class, your account/card will be charged for the full amount of the session.

• Consulting

Products

o No refunds are available for completed consulting services.
o Unused, pre-paid and retainer-based consulting services may be eligible for a refund depending on the agreement

between you and the gym and juice subsidiary. Standard notice for cessation of services is one calendar month, but this may vary between contracts. Be sure to check your agreement for details.

Digital Products (Audio, Video, E-Book downloads)

o These products are not eligible for return or exchange.
o Should your file be defective or damaged upon arrival please contact the appropriate division of the gym and juice

where you purchased the product and we will arrange for a copy of the file to be re-sent.
o Should you be dissatisfied with the quality or content of the file, we would be happy to hear your feedback. Please contact the appropriate division of the company. 

 

Privacy Policy

Thank you for visiting the Gym and Juice. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for web sites within the Gym and Juice portfolio. If you link to other third party web sites, please review the privacy policies posted at those sites. The Gym and Juice is not responsible for how data or information is treated/handled by any third party web site that is linked to from our sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.